Shipping

1. At KLEIN Watches, we know for a fact that you will be thrilled with your new KLEIN watch. In the rare event that you are unsatisfied with your watch or if there were any shipping damages, you can get a refund within 14 days of receiving your watch. We will cover the shipping costs if the problem is caused by us. If not, you will need to pay for the shipping costs yourself, and we will charge $15 for the shipping costs we paid to ship the watch to you. Just send us an email, and we will respond to your inquiry within 24 hours.

2. If an issue occurs with the movement of your watch, we will replace your watch with a brand new one. This is a 24-month warranty. We will cover the shipping costs if the problem is caused by us.

3. Before returning your watch to us, please send us an email and ensure that you return the watch in its original condition.

NOTE: Items purchased during sales can only be returned for store credit.

We offer FREE WORLDWIDE SHIPPING on MOST orders.

To keep it clear, we have not listed every country separately. If you wish for a more specific delivery time for your order or if you want to know if we can ship to your location, please do not hesitate to contact us.

Estimated Delivery Times

*Business days. Please note that international shipments are not labeled as DUTIES PAID and this may result in extra fees being charged, such as taxes and duties. These extra fees are charged by your local government, and therefore these charges are the responsibility of the recipient. Please also keep in mind that customs could delay the delivery of your parcel. We advise you to contact your local customs office for import fees, charges, and processing time prior to ordering our products. All products are shipped from our fulfillment center in Eastern Europe (NON EU).